In customer service tiny things can make a big difference. If you are enthusiastic and have the ability to make people smile, then you have what it takes to succeed in a service role within our dealer network. Find out more about the positions we offer.
The Aftersales Manager plays a key role within the BMW dealership with responsibility for the strategic planning and development of Service, Parts, Accessories and Lifestyle Departments to ensure ongoing profitability. Vital to your success is experience in analyzing key performance indicators for areas of strength and weakness, and developing these insights to guide your activities and planning. Primarily your focus will be on activities within the dealership looking for ways to maximise profitability. Working at a senior leadership level you will be an excellent communicator with the ability to influence your peers and develop and lead the performance of a strong and cohesive team. In return we offer ongoing training, an attractive base salary and commission structure as well as a great range of benefits.
As we are looking to recruit the best you will go through a structured recruitment process to allow us to better understand your skills and experience, and how they relate to our business. The steps of the recruitment process are laid out below:
Step 1
Complete online application form and upload resume
Step 2
Application review and 1st
stage interview
Step 3
Participate in an "assessment centre"
Step 4
Conduct references, and
finalise details of your offer
As the world's leading premium brand, BMW is renowned for its exceptional customer service standards, and it is part of the reason why we have developed such a loyal customer base. Vital to this customer experience is the role of BMW Service Manager. You will foster a culture of service excellence amongst your team of technicians and service advisors while ensuring you're achieving targets for productivity and profitability. Your role will be crucial in ensuring quality assurance and on the rare occasion we don't get it right you will take the lead in ensuring a speedy and desirable outcome is achieved. To be successful you will need to demonstrate strong leadership experience, strong technical skills and a thorough understanding of customer behaviour patterns. In return we offer ongoing training and career development opportunities, a competitive salary as well as a great range of staff benefits.
As we are looking to recruit the best you will go through a structured recruitment process to allow us to better understand your skills and experience, and how they relate to our business. The steps of the recruitment process are laid out below:
Step 1
Complete online application form and upload resume
Step 2
Application review and 1st
stage interview
Step 3
Participate in an "assessment centre"
Step 4
Conduct references, and
finalise details of your offer
BMW is known worldwide for its strong brand and its passionate employees, people who understand innovative products and premium service. As a BMW Service Advisor you will work with a great team of motoring enthusiasts, promoting the most innovative parts and accessories available on the market today. In addition you will be working with the latest in diagnostic technology in a state of the art environment. All of this while delivering the exceptional service customer's expect from one of the world's leading luxury car brands. To be successful in the role you will need to have outstanding attention to detail and a proven track record in providing unrivalled service to your customers. In return we offer ongoing training and career development opportunities, a competitive salary and a great range of staff benefits.
As we are looking to recruit the best you will go through a structured recruitment process to allow us to better understand your skills and experience, and how they relate to our business. The steps of the recruitment process are laid out below:
Step 1
Complete online application form and upload resume
Step 2
Application review and 1st
stage interview
Step 3
Participate in an "assessment centre"
Step 4
Conduct references, and
finalise details of your offer